Shipping Policy
Last updated: 26 May 2026
Order Processing
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Orders are processed within 2–5 business days
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Orders are not processed on weekends or holidays
Shipping Times
Estimated delivery times:
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UK: 7-14 business days
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International: 10–25 business days
Delivery times are estimates and may vary.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
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Destination
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Order size/weight
Delays
We are not responsible for delays caused by:
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Courier services
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Customs processing
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Incorrect shipping details provided by the customer
Lost or Missing Orders
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If your order has not arrived within a reasonable timeframe:
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Contact us at info@tougeautomotive.com
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We will investigate with the courier
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We are not liable for parcels marked as delivered by the courier.
Incorrect Address
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If incorrect details are provided:
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We are not responsible for failed delivery
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Additional shipping charges may apply
International Orders
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Customers are responsible for any customs duties or taxes
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We have no control over these charges